Hospital Facilities


  • If you are coming for a consultation to Smita Memorial Hospital and Research Center for the first time, you will need to complete a one time registration.
  • This can be done through Call Center (24 X 7 ) prior to the arrival or at the Registration Counter (Ground Floor) after the arrival.
  • Post Registration, you will be directed to the respective Consultants OPD by a Guest Relation Executive.
    Your number will be displayed at the designated Consultant’s chamber through Q management system.
  • Signage are placed to help patients/relatives to identify the concerned departments. If you require any assistance, please report at the nearest Counter or take the assistance of Guest Relation Officer (number displayed in all counters).


  • If the consulting doctor has advised you to be admitted in the hospital for medical treatment, please report at the “Admission Desk” (Ground Floor) to complete the admission formalities.
  • The insurance covered patients (cashless), has been advised to report at the Insurance Helpdesk next to the Admission Counter to complete the pre authorization formalities.


  • An initial deposit will be collected at the time of admission for which a receipt will be issued to you.
  • If you are a corporate/insurance (credit) patient you need to produce an authorization letter at the front desk.
  • If it is a planned admission or surgery, you are requested to make the financial arrangement for the stay in the hospital prior to your hospitalization.
  • During your stay in the hospital you will be given interim bills on a daily basis to keep you updated on your bill amount.
  • We accept payment in the form of cash/ all major credit cards and DD drawn in favor of _________
  • In case of any assistance regarding billing, please feel free to contact the Guest Relation Officer/Billing department.


Insurance Help Desk – located at Ground Floor (Entrance) – Extn (  ). To avail cashless facility, please approach the TPA/Insurance Help Desk (Ground Floor) with the details of your policy.

Planned Hospitalization

In case of planned admission, please contact the TPA Desk 2-3 days prior to the admission with all the required documents to apply for a pre-authorization. 

Emergency Hospitalization

In case of emergency hospitalization, a minimum amount is required to deposit and the same will be refunded once we receive a cashless approval from the respective TPA.


If you require any support for insurance reimbursement, kindly contact Insurance Helpdesk

Online reports

Patients can do the advance booking through Call Center (No )

Book Appointment

Patients can do the advance booking through Call Center (No )

Book Health Check-Up

Health Check-Up Executive will assist you to find the best screening packages based on your clinical condition/lifestyle. Please contact

Book Homecare Services

Homecare Services can be availed through advanced booking. Please contact __

Order Medicines

24 X7 pharmacy is located at the hospital premises. Medicines will be delivered upto ___.KM. The contact number is

Book Online Consultations

Our medical team/Specialists are available for online consultations. To do a booking, please contact the call center ( )

Category of Room

Single rooms

  • Spacious sitting area
  • Sofa cum bed for attendant
  • Personal Telephone Service
  • TV with cable
  • Laundry Services
  • Room Service
  • Internet Service


  • Neurology
  • Medical
  • Surgical
  • Isolation
  • Coronary Care
  • Cardiothoracic
  • Neonatology
  • Pediatric

Day Care Rooms


An initial deposit will be collected at the admission counter, which will be adjusted in the final bill. For any enquiry regarding billing, patients may contact the Guest Relation Officer or Patient Billing section. 

Food & Dietary Services

The Dietician plans the diet of the patient based on the clinical condition/diagnosis. Attendants can avail of the room services facility (Extn )


A multi-cuisine restaurant is at the Ground Floors offers quick lunch/dinner/snacks to the visitors/attendants

Guest Relations

For guidance on any aspect of the hospital, please contact the Guest Relation Officer. The number is displayed in every counter.


Housekeeping services are available 24 X 7. For Laundry services, please contact Extn or Housekeeping Supervisor ( )


The hospital and premises are under the strict supervision of Security. 24 X 7 CCTV support is also there. 


Ambulance services are available for pick up and drop. Please contact Emergency Reception to avail the ambulance services or call Extn. For local transport assistance, please approach the “May I Help you Desk (Ground Floor) or call Extn 

Special Nurse

Private Nurse Service can be arranged through the Nursing Department. Please contact your Guest Relation Officer for any assistance 

Prayer Room

The prayer room is located on the Ground Floor.


_________bank offer their services on Ground Floor near the Registration Counter

Gift Shop

A gift shop is located on the Ground Floor.